ForRico has several features that keep you informed during an active booking.
In-app messaging
Use the Chat section to message your sitter at any time. Sitters can send text messages and photos directly through the platform.
Service updates
Sitters can post service updates — timestamped entries with photos — that document feeding, walks, and any notable moments during the stay. You will receive a push notification when a new update is posted.
Requesting updates
If you have not heard from your sitter after an agreed period, message them through the chat. There is no limit on how often you can message.
What to agree on in advance
Before the stay begins, agree with your sitter on:
- Update frequency (e.g., once per day, morning and evening)
- Photo preference (walk photos, sleep photos)
- What constitutes a reason to call vs. a reason to message
Setting these expectations during the meet and greet prevents the anxiety of not knowing whether the silence is normal or not.