Every sitter on ForRico goes through an approval process before their profile appears in search results.
The approval process
- Profile review: The ForRico admin team reviews the sitter's bio, services, pricing, and location for completeness and consistency.
- Identity check: Sitters must submit a government-issued ID (passport or national ID card). The document is reviewed by the team.
- Approval decision: The team approves or requests additional information. Sitters are notified by email.
The verified badge
Sitters who complete identity verification receive a verified shield badge on their profile and in search results. This badge is visible to owners at a glance.
What verification does not guarantee
Verification confirms a sitter's identity — it does not guarantee a specific care outcome. Owners should still:
- Read reviews carefully
- Complete a meet and greet for longer stays
- Check that the sitter understands their pet's specific routine and needs
Reporting a concern
If you have concerns about a sitter's conduct, report them through the incident system on the booking page. Reports are reviewed by the support team.